Amanda Bowman - 4 months ago
I have a Dodge Ram 1500 with a 6" lift, 35" tires and she was all over the road. Made an appointment with Ziegler, they got me in quickly and did the alignment. They had a nice waiting area and had coffee ready for the customers. About an hour later they were done. The gentleman at the counter printed off a paper for me to show me the alignment before and after, it was substantially out of line apparently (that is why I was there lol!). The price was the best in town as far as I'm concerned. Driving out of there I felt like I was driving a brand new truck. They did AMAZING. I am SO GRATEFUL. Winter driving will be much easier thanks to them.
Rick Beadles - 7 months ago
I came to this location for a front end alignment on my 2022 Class C RV. I dealt with Jim and it was an awesome experience, first class customer service. Very knowledgeable and quick. Well worth the 25 mile drive. Will definitely use them in the future.
Charlie Caudill - 3 months ago
It's time for me to get new tires all the way around my truck again I had a reminder sent to me from Zeigler which is all good but my last experience and put a gentleman on my truck that I actually didn't know what he was doing, and he ruined the inserts on my back wheels. Ziegler was excited to take care of the issue, but eventually swept under the carpet. over a period of time they said I could come pick them up and let them know that I was out of town. If they could possibly mail them to me, I would be willing to pay the postage did you know Raul's should be there responsibility, but I was willing to do it now. Can't get a word out of them very unprofessional and inconsiderate. I guess you could add selfish but anyway I want people to know I know it's not important to them. It's just a rating but at least I spoke my mind. Like I said it's time for new tires now the point is where do I get them bad experience
Unprofessionally handled
Matt Ritterbeck - 11 months ago
I've been going to their Bolivar Rd location just off I--77 & Cleveland Ave., as well as their Dover location when down that way for years.
Exceptional Customer service, knowledgeable, first class honest dialogue to solve any tire issues which may arise.
Loyal customer for 15+ years.
Companies like this don't exist anymore.
Keep up the good work gentlemen!
K Truong - 10 months ago
Driving to Canton, OH from Virginia, I had a flat front tire due to a cracked tire wheel. The tire was unfixable, and the tire wheel need to be replaced. Mark G. took the time to call many dealers from multiple locations/states to find a new tire wheel as well as the special Pirelli tire for my car. He provided exceptional service and was a good man to deal with. We had to leave the car there for a day and got a rental car nearby. The manager Josh L. was very kind in driving us to the rental car place. Both Mark and Josh are proofs that good people exist. THANK YOU!
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